Return policy:
We believe in 100% customer service & strive to please all. We always do our best to take care of our valuable customers. In the unlikely event of any product that you have purchased is damaged or incorrect, then you can return the product on your own courier cost and we will replace it. It has to be returned within 7 days of delivery. Shipping cost will be non refundable. Please e-mail us at getrealz@realzman.com to arrange the exchange.
When returning your merchandise, consider using a trackable shipping service, as we cannot be liable for missing parcels.
Shipping:
We use various courier services, shipping will not be done on the same day as you place your order. In general, you will receive your item within 3-5 days. If you have any questions about the lead time on a specific item, please e-mail us at getrealz@realzman.com